I bet CrashPlan doesn't tell THEM what files they can and can't back up.īottom line is my internal drive hasn't been backed up in 9 days.

I think they're trying to kill off all the small user base and cater only to the Business level clients. I've used CrashPlan for years to back up whole drives, and this was never a problem until this latest upgrade. They never inform you about it up front: you're not supposed to back up your whole drive (i.e., root folder), you're only supposed to back up your user folder. Oh, NOW, I know what the problem is, and it's mine, of course. I've had multiple chats with their tech support reps. I have been stuck on cache maintenance for NINE days. Click Add New Device at the “…signing in for the first time…” screen, click Yes at the “Add as new device…” screen.Since the forced change from Home to Small Business plan and the new (unannounced) app interface revamp a few weeks back, the app and the service sucks. Start the CrashPlan application (if it does not open after installation), sign in using the following settings:ĥ. dmg file, double-click the Install CrashPlan.pkg file, click Continue, click Install.Ĥ. Mouse-over ADMINISTRATION, underneath CLIENT MANAGEMENT click Downloads, click the download icon for the most-recent, highest-number-version of the Mac option to download the installer file.ģ. MacOS Code42 CrashPlan install instructionsĢ. The CrashPlan application will start backing up the computer. Click Add New Device at the “…never backed up” screen, click Yes at the “Add as new device…” screen.Ħ. Username: Address: Īuthenticate with credentials when asked.ĥ. Start the CrashPlan application (if it does not open after installation), use the following settings: msi file, click Next at the “Welcome…” screen, select Everybody click Next at the “Installation Type…” screen, click Next at the “Select Installation Folder…” screen, click Install at the “Ready to Install” screen, click Finish when installation is complete.Ĥ. Mouse-over ADMINISTRATION, underneath CLIENT MANAGEMENT click Downloads, click the download icon for the most-recent, highest-number-version of the Windows – 64-bit option to download the installer file.ģ. Authenticate with credentials when asked.Ģ. This page includes detailed instructions for installing the CrashPlan file backup software used on all iSchool faculty, staff, and PhD student computers.Įnter your email address.

Crashplan mac